How to Make a Complaint on Facebook?

Several abuses proliferate social media, such as offensive messaging practices, fraudulent accounts and spamming. Facebook has several security protocols in place to combat abuse and protect its over 800 million users, and it employs an easy-to-use complaint-filing system that requires only minimal steps to report inappropriate content. A user can lodge a complaint regarding all aspects of the site’s user-generated content, including groups, event pages and photos. Immediate removal of the offending item isn’t really immediate, however, and all complaints are reviewed to determine an effective course of action.

1. Imposter Accounts, Pages and Posts

   • 1
     Navigate to the imposter profile page in question and click the gear icon. Select “Report/Block.” Select “This profile (timeline) is pretending to be someone or is fake,” and choose “Pretending to be me” under the “Choose a type” heading from the drop-down menu. Click “Continue" and describe your complaint on the complaint form.
   • 2
     Navigate to the page subject to your complaint. Click “Report Page” to submit a complaint about that page.
   • 3
     Navigate to the page containing the post you want to lodge a complaint against. Click “Report Post” and select “Report Story or Spam.” Click “File a more detailed report.”

   Questions, Events and Groups

   • 1
     Navigate to the Facebook Questions page. Click the title of the question you want to lodge a complaint against. Click “Report.”
   • 2
     Navigate to the event page you want to lodge a complaint against. Click the “Report” link.
   • 3
     Navigate to the group page you want to report and click the gear icon. Click the gear icon and select “Report Group.”

   Messages, Photos and Videos

   • 1
     Click the video you want to report. Click “Report this Video.” If you were tagged in the video in question, select “Report/Remove Tag” to report the video and remove the tag.
   • 2
     Click to open the abusive message. Select “Actions” in the message box and choose “Report as Spam” to lodge a spam-related complaint or “Report Conversation” to submit a complaint concerning threats, harassment or hacking issues.
   • 3
     Click the photo you want to file a complaint against and select “Report this Photo.” If you were tagged in the photo, select “Report/Remove Tag” to report the photo and remove the tag.